Privacy Policy

1. Data Controller

This Privacy Policy applies to CeylonStars Digital Media (Pvt) Ltd ("CeylonStars", "we", "us", "our"), registered under Sri Lanka's Companies Act No. 7 of 2007 (Registration No. PV 00287341), with its registered office at No. 47, Galle Road, Colombo 03, Western Province, Sri Lanka.

For all data protection enquiries, contact our Data Protection Officer at [email protected].

2. What Personal Data We Collect

We may collect the following categories of personal data:

• Contact information: Name, email address, and any information you voluntarily provide via our contact form.
• Astrology preferences: Sun sign or birth date if you choose to provide them when using our service.
• Technical data: IP address, browser type, device information, pages visited, and time spent on the site (collected via analytics cookies).
• Communications: Content of messages you send to us via email or contact forms.

We do not collect sensitive personal data (health, financial, or biometric data), and we do not process children's data knowingly (our service is intended for adults aged 18 and above).

3. Purposes of Processing

We process your personal data for the following purposes:

• To respond to your enquiries and provide customer support.
• To personalise content recommendations where you have indicated your zodiac sign.
• To analyse website traffic and improve the quality of our content.
• To comply with our legal obligations under Sri Lanka's Personal Data Protection Act No. 9 of 2022 (PDPA) and any applicable regulations.
• To send service-related communications where you have opted in.

4. Legal Basis for Processing

We rely on the following lawful bases for processing your personal data under the PDPA 2022:

• Consent: Where you have given explicit consent, such as subscribing to updates or accepting analytics cookies.
• Legitimate interests: For website analytics and improving our service, where our interests do not override your rights.
• Legal obligation: Where processing is required to comply with applicable Sri Lankan law.
• Contract performance: Where you have entered into any service arrangement with us.

5. Data Retention

We retain personal data only for as long as necessary:

• Contact enquiry data: retained for 24 months from the date of the enquiry, then deleted or anonymised.
• Analytics data: retained in aggregated, anonymised form for up to 26 months.
• Legal compliance records: retained as required by applicable law, typically 7 years.

You may request deletion of your data at any time (see Section 7).

6. Data Sharing

CeylonStars does not sell, rent, or trade your personal data to any third party. We may share data with:

• Service providers: Trusted third-party processors (e.g. web hosting, analytics platforms) acting under our instruction and bound by data processing agreements.
• Legal authorities: Where required by Sri Lankan law, court order, or regulatory request.

All third-party service providers are required to handle your data in compliance with applicable data protection standards.

7. Your Rights

Under the PDPA 2022 and applicable law, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request erasure of your personal data ("right to be forgotten").
• Portability: Request transfer of your data in a structured, machine-readable format.
• Restriction: Request that we limit processing of your data in certain circumstances.
• Objection: Object to processing based on legitimate interests.
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, email [email protected]. We will respond within 14 calendar days.

8. Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. These include encrypted data transmission (HTTPS), access controls, regular security reviews, and secure data storage. No method of transmission over the internet is 100% secure; however, we take all reasonable precautions.

9. Cookies

CeylonStars uses cookies to enhance your experience. For full details of the cookies we use and how to manage them, please read our Cookie Policy.

10. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies independently.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact for Data Requests

For any data protection request or enquiry:
CeylonStars Digital Media (Pvt) Ltd
No. 47, Galle Road, Colombo 03, Sri Lanka
Email: [email protected]
Tel: +94 11 234 5678